Returns & Exchanges
All returns and exchanges require a Return Merchandise Authorization (RMA) in writing, and must be requested within 14 days after delivery, no exceptions. You may complete an RMA form here: http://www.bulborama.com/RMA-Request-23.html . Once your RMA is approved, we will advise you via email with return instructions. Damaged items can only be exchanged. All returned items must be in their original packaging along with all accessories and must be in new, re-sellable condition. If you wish to return your items for a refund for any reason other than damage, a 20% restocking fee along with return shipping will be applied to your refund unless Bulborama has made a mistake in merchandising or specification of your order.
Bulborama.com:
Can you ship to my Post Office Box?
Yes, most items can be shipped to your PO Box address, but some items may require a special shipping rate quote for additional packing/handling charges to PO Box locations.
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Can I order items not found on the Bulborama website?
Absolutely. The Bulborama.com website features our most popular and commonly requested long life and energy efficient products.
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Who can buy from Bulborama?
Anyone. We sell our long life light bulbs and energy efficient lighting supplies to everyone from homeowners needing one light bulb to corporate accounts buying in volume for hundreds of locations.
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